PRIVACY POLICY

Privacy Policy

Your privacy is important to us. At Eurosul, we are committed to respecting your privacy regarding any personal information we collect through our website and other platforms we own and operate.

We comply with Brazil’s Data Protection Law (13,709/2018), which ensures privacy, confidentiality, data retention, and the protection of fundamental rights, including freedom and personal development. Additionally, we adhere to the Federal Constitution of Brazil, the Consumer Protection Code (Law 8,078/90), and the Civil Rights Framework for the Internet (Law 12,965/14).

We only collect personal information when it is necessary to provide a service to you. This is always done in a fair and lawful manner, with your knowledge and consent. We will also clearly inform you why we are collecting your data and how it will be used.

We make it clear why we are collecting it and how it will be used, as everything is done for correct general administration.

We retain your personal data only for as long as necessary to fulfill the requested service. Any stored data is protected using commercially acceptable security measures, in compliance with applicable laws, to prevent loss, theft, unauthorized access, disclosure, copying, misuse, or modification.

We do not publicly share personally identifiable information or disclose it to third parties unless required by law or a court order. Our website may contain links to external sites that we do not operate. Therefore, we are not responsible for the privacy policies, content, or practices of third-party websites, nor for any damage they may cause. Please note that we have no control over the content or practices of third-party websites and cannot be held responsible for their privacy policies or how they manage your data.

As a consumer, you have the right to refuse our request for personal information. However, doing so may prevent us from providing certain services.

By continuing to use our website, you acknowledge and accept our privacy practices and terms. If you have any questions about how we manage personal data, please contact us through our website’s contact form.

Our Privacy Policy may be updated at any time without prior notice.

Any modifications take effect immediately upon publication on our website.

Eurosul is not responsible for any incorrect or false information provided by users and is exempt from liability in such cases.

Cookie Policy

What are cookies?

Like most professional websites, this site uses cookies—small files downloaded to your computer—to enhance your browsing experience. This page explains what information cookies collect, how we use them, and why we sometimes need to store them. We will also explain how you can prevent these cookies from being stored. However, doing so may limit or disrupt certain features of the site.

How do we use cookies?

We use cookies for various reasons, as outlined below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely affecting the functionality and features they provide on this site. If you are unsure whether you need them, it is best to keep all cookies enabled, as they may be necessary for the services you use.

Disabling Cookies

You can prevent cookies from being set by adjusting your browser settings (check your browser’s Help section for guidance). However, please note that disabling cookies may impact the functionality of this and other websites you visit. In most cases, disabling cookies will also disable certain features and services of this site. For this reason, we recommend keeping cookies enabled.

Cookies we set

E-mail newsletter cookies

If you subscribe to our newsletter or email services, we may use cookies to remember whether you are registered and to control the display of certain notifications that apply only to subscribed or unsubscribed users.

Research cookies

We occasionally conduct surveys and questionnaires to provide valuable insights, useful tools, or better understand our user base. Cookies may be used to track participation or to ensure you receive accurate survey results, even if you navigate away from the page.

Form cookies

When you submit data through forms—such as contact forms or comment sections—cookies may be set to remember your details for future interactions, making it easier to fill out forms next time.

Site preference cookies

To enhance your experience, we allow you to customize how the site functions based on your preferences. Cookies help store these settings, ensuring your chosen preferences are applied whenever you interact with the site.

Third-party cookies

In some cases, we use cookies provided by trusted third parties. Below, we outline the third-party cookies you may encounter on this site.

This site uses Google Analytics, one of the most widely used and trusted analytics tools, to help us understand how visitors interact with our site and identify ways to improve your experience. These cookies may track details such as the time spent on the site and the pages you visit, allowing us to create more engaging content. For more information, visit the official Google Analytics page.

Third-party analytics help us track and measure site usage, giving us insights into user behavior and helping us enhance the site’s functionality. These cookies monitor metrics such as time spent on pages and navigation patterns, providing valuable data for site improvements.

We occasionally test new features and make subtle updates to the site’s design and functionality. During these testing phases, cookies help ensure a consistent experience while also providing insights into which changes users find most valuable.

Since we sell products, it is essential to track statistics about how many visitors make purchases. These cookies help us analyze shopping behavior, enabling us to make informed business decisions. This data benefits you as well, as it allows us to optimize our advertising strategies and product pricing to offer the best possible value.

User commitment
By using the Eurosul website, users agree to make appropriate use of the content and information provided. Specifically, users commit to the following actions:

A) Refraining from engaging in illegal activities or those that violate public order or good faith.
B) Complying with all national and international laws to which Brazil is a signatory.
C) Not spreading content or advertisements that are racist, xenophobic, related to gambling or illegal pornography, supporting terrorism, or violating human rights.
D) Avoiding any actions that could harm the physical (hardware) or logical (software) systems of the Eurosul website, its suppliers, or third parties, including the introduction or spread of viruses or any other harmful software or systems.
E) Recognizing that all published content is protected by copyright and intellectual property rights, as set forth by Brazil’s Copyright Law No. 9,610, dated February 19, 1998, and other relevant legislation. Any violations of these terms will be reported to the appropriate authorities.

Data subject rights

The holder of personal data has the right to request information regarding their data from the Eurosul website through the designated processing channel, at any time and upon formal request.

All requests will be reviewed in accordance with current legislation within 72 hours, unless otherwise specified by law.

Under the Brazilian General Data Protection Law (LGPD), data subjects can exercise their rights through the following actions:

Confirming the existence of data processing;
Accessing their personal data;
Correcting incomplete, inaccurate, or outdated data;
Requesting the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
Requesting the transfer of data to another service or product provider, upon request, in accordance with national authority regulations, while respecting commercial and industrial confidentiality;
Requesting the deletion of personal data processed with the holder’s consent;
Obtaining information about public and private entities with whom the data controller has shared their data;
Being informed about the option to withhold consent and the consequences of doing so;
Revoking consent.

How to exercise your data subject rights?

If you no longer wish to receive our marketing communications, you can unsubscribe from future mailings by clicking the link provided in the marketing email.

For any other requests related to your rights as a data subject, please contact us through our form.

More Information

We hope this clarifies things for you. As mentioned earlier, if you are unsure whether you need certain cookies, it is generally safer to leave them enabled in case they interact with features you use on our site.

The Eurosul website is committed to safeguarding the information and data collected from users. However, as no method of electronic data transmission or storage is completely secure, the Eurosul website cannot guarantee that unauthorized third parties will not gain access to this information. Therefore, we are not liable for any damages or losses resulting from actions by third parties, such as viruses, database breaches, technical defects, or connection failures while using the website.